Frequently asked questions

Dozens of languages, including Portuguese, English, Spanish, French, German, Italian, Japanese, Korean, Chinese, Arabic and Hindi. You choose the language of the recording before transcribing.

Record in the app or import an audio or video file. Then choose the language of the recording and tap transcribe. The text arrives in a few minutes.

Yes. Each line shows the name of the person who said it. You can rename the speakers and fix the text.

On the free plan, each audio can be up to 60 minutes long. With Premium the limit is higher. The minimum is 10 seconds.

Audio files such as MP3, M4A, WAV and OGG/Opus, which is the format of WhatsApp voice messages, and video files such as MP4. From a video, the app uses only the audio.

Yes. Paste the video link in the app and it imports only the audio. The free plan allows up to 3 imports per day.

On Android, press and hold the voice message in WhatsApp, tap share and choose Voicence. On iPhone, save the audio to Files and import it in the app.

Recording and listening work offline. To transcribe and create the summary, you need to be connected.

A paragraph with the essentials, the key points, the action items and the topics of the recording. Tap a topic to hear that part.

The automatic summary is free. With Premium you choose the template (class, meeting, interview, sales, podcast or video) and the length (concise, balanced or detailed).

The language of the recording. After that, you can ask for the summary to be translated into another language.

The app creates multiple-choice questions and study cards from the transcript. You choose how many and how hard.

Yes. The app builds a mind map from the transcript, with the topics of the recording. You can add, rename and remove branches, and share the map as an image.

Yes. You choose what goes in the file: the transcript, the summary and your notes.

Downloading, recording and listening are free. Transcription uses coins: 1 coin per minute of audio. Summaries, quizzes and flashcards don't use coins.

You earn coins by watching video ads, and you get a bonus when you sign in with your Google or Apple account. You can also buy coin packs in the app.

No ads, bonus coins at every renewal, longer audio per transcription, more summary templates and YouTube imports with no daily limit. There are weekly, monthly and yearly plans.

Through the store where you subscribed: in your Google Play subscriptions or your Apple account subscriptions. You keep access until the end of the period you already paid for.

Recordings stay on your device. When you request a transcription, the audio is sent to the server to be processed and is deleted right after. The transcription text stays stored on the server, linked to your account.

No. You can use the app without signing in. Signing in with Google, on Android, or with Apple, on iPhone, is optional.

No. They stay only on the device where they were made. Before switching phones, export whatever you want to keep.

Yes. The app has an option to delete your account, which deletes your transcriptions, coin balance and subscription data from the server.

Phones with Android 7.0 or later, and iPhone and iPad with iOS 16 or later.

Through the support form inside the app or by email at voicence-support@voicenceapp.com.